Studio Suite
- 1 Double bed,1 King-size bed,1 Queen-size bed
Aparthotel · Cairo · Cairo
Staybridge Suites & Apartments - Citystars By Ihg
All-suite hotel attached to Citystars, Cairo's shopping and entertainment complex, with kitchenettes and a relaxed, residential feel.
- Direct access to Citystars mall
- Free Wi-Fi in rooms
- On-site parking
8.3
Great
411 reviews
Booking.com 8.3 · 411 reviews
About
Staybridge Suites & Apartments - Citystars By Ihg
Staybridge Suites & Apartments - Citystars is a 4-star aparthotel in Cairo, set within the Citystars complex. The property offers studios and multi-bedroom suites, each with a kitchen area, seating space, and modern amenities. Guests can park on site and use facilities like a 24-hour reception, currency exchange, and a business centre.
The hotel is a short drive from Ramtan Village North Coast HQ (about 10 minutes) and is known for its convenient location in the middle of the shopping mall. A daily evening reception (6–8 pm) and a free coffee machine downstairs add to the practical, home-away-from-home feel.
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Direct mall access — Guests can step straight into Citystars shopping centre without heading out onto the streets – ideal for shopping, dining, and entertainment, including a Haagen Dazs nearby.
- Spacious, well-equipped suites — Suites come with kitchenettes, seating areas, and king-size beds. Multiple bedroom configurations suit families or longer stays.
- Attentive, English-speaking staff — From cleaners to the manager, staff are described as helpful, warm, and responsive, with a named mention of one standout team member.
- Great value for the amenities — Guests appreciate the free evening reception (6–8 pm), free coffee machines, and overall value – though one noted the price could be high for some.
–
Worth weighing
4 to weigh- Early check-in may not be honoured — One guest found their room wasn't ready despite requesting early check-in. Standard check-in starts at 15:00, so plan accordingly.
- Comfort could be hit-or-miss — The hotel's comfort rating (6.0) is the lowest category, suggesting some guests find beds or noise levels inconsistent, even though most reviews are positive.
- Price/quality perception — One guest felt the hotel wasn't quite worth what they paid, and the value rating (8.1) is slightly below the overall score, indicating the price can feel steep for some.
- No pets allowed — The hotel does not permit pets, which may be a limitation for some travellers.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
One-Bedroom King Suite
- 1 King-size bed and 1 Sofa bed,1 King-size bed
King Suite
- 1 King-size bed
King Studio
- 1 King-size bed
Three-Bedroom Penthouse
- 2 King Size Beds
One-Bedroom Queen Suite
- 1 Queen-size bed
Two-Bedroom King Suite Disability Access
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
Three-Bedroom King Suite
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
Two-Bedroom Penthouse
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
Two-Bedroom King Suite
- 1 King-size bed and 1 Queen-size bed
- Shower
- Heating
- Bathtub
- Balcony
Two-Bedroom Suite Mobility accessible
Three-Bedroom Suite
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Air conditioning
- Heating
- Lift
- Safe deposit box
- Key card access
- Key access
Services
- 24-hour reception
- Express check-in/ -out
- 24-hour security
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
Food & Drink
- In-room breakfast
- Coffee shop
- BBQ facilities
- Tea and coffee facilities
- Electric kettle
- Dining table
Business & Meetings
- Business centre
- Fax/Photocopying
Family & Accessibility
- Rooms/ Facilities for disabled
- Cots
- Babysitting/Child services
In-Room
- Free Wi-Fi in rooms
- Flat-screen TV
- Sitting area
- Ironing facilities
- Free toiletries
- AM/FM alarm clock
Outdoor & Leisure
- Terrace
- Garden furniture
- Garden area
Other
- Allergy-free rooms
- Carpeted floor
- Barber shop
- Car hire
- Paid shuttle service
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 411 reviews
Booking.com · 8.3 · 411 reviews
8.3Verified guest“Great room – thanks so much for the upgrade! We loved the free coffee machines downstairs, a great little perk. We only wish we had more time to enjoy the facilities. Thanks to the hotel team for looking after us.”
8.3Verified guest“It was neat, with extremely helpful staff on the night shift.”
8.3Verified guest“Nice hotel, but not quite worth what you paid.”
8.3Verified guest“Good stay overall, though we requested early check-in and the room wasn't ready when we arrived.”
8.3Verified guest“Feasted on tropical fruits and hit up Haagen Dazs just a hop away! The comfy bed and access to the mall without tackling the streets – game changer!”
8.3Verified guest“Comfortable hotel, I enjoyed the good breakfast and the free coffee and soft drinks.”
04 — Location
Getting around Cairo
The property sits in Cairo.
Shopping & Dining: The hotel is inside Citystars, one of Cairo's biggest malls, with a Haagen Dazs just steps away and daily access to dining and retail without leaving the air-conditioned complex.
Nearby Attractions: Ramtan Village North Coast HQ is about a 10-minute drive from the hotel, though specific local landmarks beyond the mall aren't documented here.
Getting Around: On-site parking is available, and a paid shuttle service can be arranged at reception. Car hire is also offered through the hotel.
Emtedad Makram Obied Street, Cairo, Cairo, 11737, Egypt
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 13:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 162 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 15:00 to 23:59, and check-out is at 13:00.
Is parking available at the hotel?
Yes, guests can park their car on site. The hotel lists parking as an amenity.
Are pets allowed?
No, pets are not allowed at this property.
Does the hotel offer any complimentary food or drink?
Yes, guests mention free coffee machines downstairs and a daily evening reception buffet from 6 to 8 pm, plus a good breakfast.
Can I request an early check-in?
You can request it, but it may not be guaranteed – one guest's early check-in wasn't honoured. The standard check-in time is 15:00.
What room types are available?
The hotel offers studios, one-, two-, and three-bedroom suites, including disability-access rooms and penthouses. Many suites include king-size beds and kitchenettes.
The bottom line
Staybridge Suites & Apartments - Citystars is a strong choice for travellers who value direct mall access, spacious suites with kitchenettes, and a helpful, communicative staff. While early check-in isn't guaranteed and comfort scores lag slightly, the overall experience – especially for families and longer stays – earns a solid 8.3 from 411 reviews.
8.3From 411 guest reviews, rated 8.3/10
Ready to book Staybridge Suites & Apartments - Citystars By Ihg?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.